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Quick answers to the most common questions we receive
Our support team is available Monday through Friday from 9:00 AM to 6:00 PM IST. For urgent issues outside these hours, you can email us at support@amuraconnect.org and we'll respond as soon as possible.
To reset your password, go to the login page and click on "Forgot Password". Enter your registered email address, and we'll send you a password reset link. If you're having trouble, contact our support team for assistance.
We aim to respond to all support requests within 24 hours during business days. For urgent issues, we prioritize responses and typically reply within 2-4 hours during support hours.
Yes, we offer comprehensive training for all our services. This includes onboarding sessions, detailed documentation, and ongoing support. Contact our team to schedule a training session tailored to your needs.
You can upgrade your service plan by contacting our sales team at sales@amuraconnect.org or calling +91-8777346903. We'll guide you through the process and ensure a smooth transition to your new plan.
We accept various payment methods including credit cards, debit cards, bank transfers, and UPI payments. All payments are processed securely through our encrypted payment gateway.
Current status of our services and platforms
All systems operational
All systems operational
All systems operational
Maintenance in progress