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Phone Support

+91-8777346903

Mon-Fri: 9:00 AM - 6:00 PM IST

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Email Support

info@amuraconnect.org

We respond within 24 hours

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Frequently Asked Questions

Quick answers to the most common questions we receive

What are your support hours?

Our support team is available Monday through Friday from 9:00 AM to 6:00 PM IST. For urgent issues outside these hours, you can email us at support@amuraconnect.org and we'll respond as soon as possible.

How do I reset my account password?

To reset your password, go to the login page and click on "Forgot Password". Enter your registered email address, and we'll send you a password reset link. If you're having trouble, contact our support team for assistance.

What is your typical response time for support requests?

We aim to respond to all support requests within 24 hours during business days. For urgent issues, we prioritize responses and typically reply within 2-4 hours during support hours.

Do you provide training for your services?

Yes, we offer comprehensive training for all our services. This includes onboarding sessions, detailed documentation, and ongoing support. Contact our team to schedule a training session tailored to your needs.

How can I upgrade my service plan?

You can upgrade your service plan by contacting our sales team at sales@amuraconnect.org or calling +91-8777346903. We'll guide you through the process and ensure a smooth transition to your new plan.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, bank transfers, and UPI payments. All payments are processed securely through our encrypted payment gateway.

System Status

Current status of our services and platforms

Mailer Services

All systems operational

Last updated: 5 minutes ago

Data Services

All systems operational

Last updated: 10 minutes ago

Website & Dashboard

All systems operational

Last updated: 15 minutes ago

Analytics & Reporting

Maintenance in progress

Last updated: 2 hours ago